Privacy Policy

Acumpanyat is very committed to protecting your personal data and undertakes to comply with the General Data Protection Regulation as well as the Data Protection Act.

This privacy policy aims to inform users of the Acumpanyat.com website about:

– How their personal data is collected and processed
– The rights of users regarding this data
– How Acumpanyat uses it
– Acumpanyat’s cookie policy

This page complements the legal notices.

PERSONAL DATA


General Principles

In accordance with Article 5 of the European Regulation 2016/679 on the collection and processing of data:

– We limit the collection of your personal data to what is strictly necessary (such as name, first name, email address, telephone number, postal address, date of birth…) and apply a principle of transparency: no information is collected without your knowledge. The information collected on our forms is for strictly internal use and is in no way sold to third parties.
– The collection and processing of your data are only carried out to meet the purposes described in the following paragraph.
– Personal data collected through exchanges with Acumpanyat that have not resulted in options, exchanges, quotes, or reservations are deleted after 3 years.
– Acumpanyat undertakes to guarantee the integrity and confidentiality of the collected data.

In accordance with Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if one of the following conditions is met:

– The user has consented to the processing
– This processing responds to a commercial solicitation
– The collection of data complies with a legal obligation
– The collection of data is necessary for the proper use of the site or your customer account, or to offer you suitable offers.

Data Collection

This data is collected when the user performs one of the following operations on the site: registration for a trip and posting a review, request for a quote or contact, subscription to the newsletter, request for dates and prices (email only), addition of a product to their selection (email only), and downloading a technical sheet (email only), request for a brochure, or creation of a customer account. Furthermore, during a payment on the site, proof of the transaction including an order form and invoice will be kept. The information that may be processed is identified on the various forms by a red asterisk highlighting mandatory fields.

Data concerning Minors

In accordance with Article 8 of European Regulation 2016/679 and the Data Protection Act, if the user is a minor under the age of 16, the consent of a legal representative will be required.

Data Security

The site has an SSL certificate to secure the information and data exchanged on the site.

Your Rights

You can exercise your right to access your data and have it rectified or deleted at any time by contacting us.

CONFIDENTIALITY AND COOKIES


What is a Cookie?

A cookie is a computer file sent to your computer for later reference. It can be a temporary cookie (deleted when the site is closed) or persistent (which persists from one session to another). Cookies allow tailored offers to the needs of the Internet user and improve their browsing experience.

Cookies Deposited by Acumpanyat:

Acumpanyat uses the deposit and reading of cookies to analyze your browsing and allow us to measure the audience of our website (Analytics), but also to give you access to reserved or personal spaces, such as your customer account, using identifiers that you previously entrusted to us. During your first visit to the Acumpanyat site, an information banner will appear at the bottom of the page offering you two options. By clicking “I accept” or continuing your navigation, you expressly consent to cookies being deposited on your terminal. If you want to configure these cookies, a “find out more” link is presented to help you manage your choices.

Cookies Deposited by Third Parties:

When consulting the Acumpanyat site, partner sites may deposit cookies on your terminal. The following are used in particular:
– The deposit and reading of cookies so that our partners and we (Google Adwords, Facebook Ads) can analyze your interests to offer you personalized advertisements,
– The deposit and reading of cookies to allow you to share content from our site with other people or to inform these other people about your consultation or opinion (Instagram®, Facebook®…).

Your Options: Deletion, Blocking

Browsers allow you to delete cookies and/or refuse their deposit. Here is the link and help for their configuration: Internet Explorer, Firefox, Chrome, Safari, Opera, or more generally on the CNIL website: tools and tips to master cookies. If you use Android, you must go to settings -> privacy -> security -> cookies. We also invite you to familiarize yourself with the cookie policies applied by the various social networks: Facebook, Twitter. You can also disable tracking of your navigation in Google Analytics by following this link: Analytics deactivation.

ADVERTISING

Upon request from you, we send you our promotional offers and news by newsletter a few times a year. Your email address is kept indefinitely. You can unsubscribe at any time from the link at the bottom of each newsletter, or at this address: unsubscribe from the newsletter, or simply by requesting it at montagne@acumpanyat.com. You will then be placed on a blacklist to no longer be contacted by our services.

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